Company: Cane & Clay
Location: Gurgaon
Industry: Interior Design & Architecture
Experience: 4–7 Years
Salary: ₹6–9 LPA
Working Days: 6 Days
Job Type: Full time
About the Role
Cane & Clay is looking for a Senior Client Relationship Manager who can manage client communication, project coordination and regular follow-ups between clients, designers, vendors and the management team.
This is not a CRM software/technical role.
We are specifically looking for candidates who have worked in or closely with the Interior Design, Architecture, Turnkey/Fit-out, Premium Furniture/Home Décor, Modular Kitchen/Wardrobe, Luxury Real Estate or Premium Building Materials industry.
What You’ll Do
* Manage client relationships from project discussions through execution and handover.
* Be the main point of coordination between clients, designers, project teams, vendors and management.
* Take regular project updates and ensure pending work is followed up on.
* Coordinate client meetings, design discussions, approvals,
site visits and project requirements.
* Keep clients updated about project progress and timelines.
* Handle client concerns and coordinate with the team for solutions.
* Maintain client and project records and provide regular updates to management.
* Visit project sites and attend meetings whenever required.
* Support management with project and operational work beyond client servicing when required.
* Be comfortable with domestic and international travel based on project requirements.
Who Should Apply
You would be a strong fit if you:
* Have 4+ years of client-facing experience in interiors or a closely related industry.
* Understand how interior/design projects work and are comfortable discussing projects with designers, vendors and clients.
* Have strong communication, coordination and follow-up skills.
* Have experience handling premium/high-value clients.
* Can manage multiple clients and projects