JOB DESCRIPTION
Position: Manager- Corporate Key Accounts- Mobility and Transportation
Department
CRM
Reports To
Director

Job Summary:
The Manager is responsible for managing the complete client lifecycle for Commutec's transport services portfolio, ensuring 100% service delivery success rate, driving account growth, and maximizing revenue through strategic client relationship management. This role combines client management, team leadership, and operational excellence to deliver exceptional transport solutions.
Key Responsibilities.
A. Client Management & Lifecycle
Manage end-to-end corporate client relationships from onboarding to retention PAN Inida
Develop and execute comprehensive client success plans
Identify corporate client needs and provide tailored transport service solutions with 100% success rate
Conduct regular client meetings to gather service feedback and ensure satisfaction
Lead contract renewal negotiations to maintain and improve commercial terms
Maintain detailed client relationship management systems and documentation
B. Revenue & Growth Management




Drive account growth through strategic planning and execution
Conduct revenue analysis and identify trends across client portfolio
Identify and execute cross-selling and upselling opportunities
Develop proposals for service expansion and recent revenue streams
Monitor client profitability and optimize service delivery costs
C. Operational Coordination
Coordinate with cross-functional departments (Operations, Fleet, HR, Finance) to improve service delivery
Ensure seamless execution of transport services across all client touchpoints
Develop and implement process improvements and SOPs
Identify technology needs for department enhancement and lead implementation
D. Stakeholder Management
Conduct regular meetings with internal stakeholders to provide client service feedback
Present client requirements and service issues to management
Align departmental objectives with organizational goals
Facilitate communica

📌 Manager- Corporate Key Accounts (Navi Mumbai)
🏢 Commutec Global
📍 Navi Mumbai