Job Location: Pune

Location Flexibility: Multiple Locations in Country

Req Id: 6674

Posting Start Date: 8/28/26

At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

Job Description -

Mandatory Skills

Nexthink, PowerShell Script Developer, Windows 10, 11 OS Knowledge.

Years of experience - 2 to 4 years

Roles And Skills





The DEM Analyst is responsible for proactively analysing the digital experience of end users and identifying potential areas for improvement within End User Experience Management technologies, such as Nexthink, Lakeside Systrack, and Aternity, as part of the End User Analytics Services that Fujitsu provides to our customers.
As the DEM Analyst, you will focus on analysing the digital experience scores on a proactive basis and providing reports to account team stakeholders on the key issues that are causing drops in digital experience and recommendations for improvement areas. You will also conduct deeper investigations with support from relevant resolver groups, utilizing the DEM tool and other key service performance data, such as ticket analysis, to understand the breadth and impact of the issue.
You will oversee the implementation of any new requirements from improvement recommendations and are responsible for reporting the status and benefits of these improvements. Continuous learning is an key part of this

📌 DEM Analyst (India)
🏢 Fujitsu
📍 India