Job Track Description:

* Requires broad technical expertise and company/industry knowledge.
* Accountable for program management functions.
* Assists other associates in achieving goals.
* Manages performance appraisals and pay reviews.
* Manages training for 3 or more employees.
* Manages hiring and termination actions.

General Profile

* Accountable for team performance and results.
* Manages qualified employees and/or supervisors.
* Adapts plans and priorities based on resource and operational challenges.
* Acts based on policies, procedures.
* Receives guidance from managers.
* Provides technical guidance to employees, colleagues, and customers.

Functional Knowledge

* Understands and applies concepts in the field of expertise.
* Has growing knowledge of other disciplines.

Business Expertise

* Translates strategy and priorities into work product.

Impact

* Positively impacts the level of service.
* Influences the team’s ability to meet quality, volume, and timeline targets.
* Guides based on policies, resource requirements, budgets, and business plans.





Leadership

* Builds team engagement to meet service and operational challenges.
* Provides recommendations for OT, operational expenses, and rollup data.

Problem Solving

* Resolves technical, operational, and organizational problems.
* Supports problem solving across an organizational matrix.

Interpersonal Skills

* Guides and influences internal and external customers, or agencies.

Responsibility Statements

* Serves as point of contact and a mentor for resolving complicated issues
related to accounting.
* Provides day-to-day leadership to team members.
* Organizes training and refresher sessions for the team.
* Prepares a training and developmental plan for all team members.
* Supports recruiting, staffing, training, and onboarding processes.
* Assists with performance management processes.
* Completes performance evaluations for assigned staff.
* Identifies and mitigates risks/issues that are pot

📌 Manager, Accounting Services (India)
🏢 Conduent
📍 India