Chief Information Security Officer (CISO)
Company : DoubleTick
Location : Mumbai, India
Department : Information Security
Reports to : CEO / Founder / CTO

About the Role :
DoubleTick is a WhatsApp Business API–based CRM and enterprise messaging platform serving large regulated enterprises, including leading banks and Fortune 500 brands. We are looking for a CISO to own our end-to-end security and compliance posture — building the security organization, driving certifications and enterprise client security assessments, and running day-to-day security operations across our cloud infrastructure.
We are looking for a hands-on Information Security leader who can own and strengthen our overall security and compliance posture. The role will involve driving security strategy, compliance programs, cloud and application security, security operations, risk management, and enterprise security assessments.
We are looking for someone who can independently own security initiatives, work closely with engineering and leadership teams, and drive projects from planning through implementation.





Key Responsibilities
Security Strategy & Governance
Define and drive the organization's information security strategy, policies, standards, and roadmap.
Establish security governance, risk management, and security reporting processes.
Identify security gaps and drive remediation across the organization.
Work closely with engineering, product, IT, and leadership teams to embed security into business and technology processes.
Take ownership of security initiatives and drive them independently from planning to execution.

Security Compliance & IT Compliance
Lead and maintain compliance certifications such as SOC 2 Type II and ISO 27001.
Manage GRC activities using platforms Sprinto.
Ensure compliance with relevant Indian regulatory requirements, including:
DPDP Act 2023
CERT-In directives
RBI cybersecurity and outsourcing guidelines applicable to BFSI clients
IT Act
Own internal and external audit

📌 Chief Information Security Officer (Mumbai)
🏢 DoubleTick
📍 Mumbai