Job Title: Desktop Support Engineer – L1
Location: Mysore & Vijayawada
About the Role:
We are seeking enthusiastic and skilled Desktop Support Engineers (L1) to join our IT team. This role is ideal for individuals passionate about troubleshooting, providing end-user support, and ensuring smooth IT operations across our offices.

Key Responsibilities:
Provide first-level technical support for desktops, laptops, printers, and other IT peripherals.
Troubleshoot hardware and software issues, escalating to L2/L3 teams when required.
Install, configure, and maintain operating systems and applications.
Ensure timely resolution of service desk tickets and maintain documentation.
Support users with network connectivity, email, and collaboration tools.
Adhere to IT security and compliance standards.

Qualifications & Skills:
Bachelor’s degree/diploma in IT,



Computer Science, or related field.
2–4 years of experience in desktop support or IT helpdesk.
Strong knowledge of Windows OS, MS Office, and basic networking concepts.
Excellent problem-solving and communication skills.
Ability to work independently and in a team environment.

What We Offer:
Chance to grow within IT & Infosec functions.
Exposure to enterprise-level IT systems and compliance frameworks.
Supportive work culture with learning and development opportunities.

How to Apply:
Interested candidates can apply directly via LinkedIn or send their updated resume to [email protected]
(phone hidden).

📌 Desktop Support Engineer (Mysuru)
🏢 Technotask Business Solutions
📍 Mysuru