Role: Abuse Mitigation and Compliance Associate

Who we are.
Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands.

What you’ll do & how you’ll make your mark.
● Review the dashboards and data provided by the technical and product teams to find customers taking advantage of our unmetered hosting policy by storing files that are prohibited by our acceptable usage policy.
● Email the clients to inform them of the policy breach and help them in deleting the restricted files.




● To address any queries the clients may have, you will be expected to work closely with the product and technical teams.
● Publish monthly reports to stakeholders about the number of cases handled and the results.
● Create, maintain, and improve processes for detection and mitigation of abusive activity perpetrated through usage of our products
● Liaison with various representatives of the intelligence community, domestic and global law enforcement, industry, and cyber-crime watchdogs that specialize in abuse mitigation to enable rapid exchange of data and take prompt action against miscreants
● Perform forensic analysis of malware, spam, phishes/spoofs and other abuse incidents to understand modus operandi and implement countermeasures in partnership with support and system admin teams
● Proactively track and review abusive activity within our client base and take appropriate action, ensuring that our Terms of

📌 Compliance Associate (Mumbai)
🏢 Newfold Digital
📍 Mumbai