CSupport Expert (Bengaluru)

CSupport Expert (Bengaluru)

29 Aug
|
Egis Group
|
Bengaluru

29 Aug

Egis Group

Bengaluru

Company Description
Egis is a leading global consulting, construction engineering and operating firm. We work together with our clients, across every aspect of transport, energy, and the built environment to build a more balanced, sustainable, and resilient world. The Egis Group has more than 50 years of experience and a team of 22,000 employees in over 120 countries around the world. Joining our Group means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation
Job Description
The Oracle ERP Senior Developer / Support Expert provides Level 2 techno-functional support for assigned Oracle Fusion Cloud modules, with a robust understanding of related business processes, integrations, reporting solutions, and connected applications.
Based in Bangalore and operating as part of the ERP Ecosystem Run Delivery Manager’s team, the role contributes to the global Oracle Competence Center, supporting operational excellence, knowledge management, service improvement, automation, and AI-driven support transformation.




The position goes beyond traditional ticket resolution: it requires end-to-end analysis of incidents, cross-functional impact assessment, advanced root-cause investigation, and close collaboration with L2/L3 teams to improve service performance and user satisfaction.
Oracle ERP O2C L2 Techno-Functional Support
Provide Level 2 techno-functional support for the Oracle Fusion Cloud O2C stream, including Accounts Receivable (AR), Cash Management (CM), Oracle Tax as a transverse component, and related satellite applications.
Analyze incidents from an end-to-end business process perspective and assess impacts across upstream and downstream systems.
Support Oracle Cloud modules and all associated integrations, interfaces, reporting solutions, and connected satellite applications
Stream-specific end-to-end processes include:
Customer invoicing and receivables management, including transaction processing, accounting, adju

📌 CSupport Expert (Bengaluru)
🏢 Egis Group
📍 Bengaluru

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