Job Description | Team Leader – Sales

Location: Area 83, Indiranagar, Bengaluru

Industry: Hospitality

Reporting To: Sales Manager

Company: Wonder Valley Recreation and Hospitality

POSITION SUMMARY

We are looking for a results-driven and proactive Team Leader – Sales to join our team. This role requires solid
leadership, excellent customer handling skills, and the ability to drive consistent team performance.

This involves managing a team of sales executives, driving revenue growth, ensuring customer satisfaction, and maintaining high team
morale and productivity.

Job Description - Roles and Responsibilities

● Team Leadership & Target Achievement: Lead a team of sales executives to achieve daily, weekly, and
monthly sales targets.
● Customer Resolution: Handle customer escalation calls and ensure timely and effective resolution to maintain
service standards.
● Performance Management: Monitor and manage team performance, ensuring high productivity and
alignment with overall goals.
● Reporting & Analysis: Maintain comprehensive trackers for sales, attendance, shrinkage,



and attrition.
Analyse sales data and trends to improve strategy.
● Process Improvement: Conduct Root Cause Analysis (RCA) for underperformance and implement corrective
actions.
● Adherence & Occupancy: Ensure strict adherence to shift schedules and manage team occupancy levels
effectively.
● Development: Motivate and engage the team to reduce attrition. Provide regular coaching and feedback to
team members.

Core Work Principles
Job knowledge
Quality of Work
Communication
Team Work & Collaboration
Attendance and punctuality
Attitude

What We’re Looking For
Experience: 3–5 years of sales experience, including at least 1 to 2 years in a team handling/supervisory role.
Education: Bachelor's degree (preferred).
Technical Proficiency: Proficient in MS Excel, Google Suite, and data analysis tools.
Sales Acumen: Strong understanding of sales KPIs and performance tracking.
Communication: Strong commu

📌 Team Leader – Sales (Bengaluru)
🏢 Area 83
📍 Bengaluru