Senior Customer Success Manager, Technical
Astra Security • Bengaluru, Karnataka, India (On-site) • Full-time
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Functions: Customer Success
Skills: Customer Success, Customer Lifecycle Management, Renewals, Upselling, Cross-Selling, Adoption, Customer Satisfaction, Software as a Service (SaaS), Cybersecurity, Stakeholder Management, Data-Driven Account Management
About Astra:
Astra is a cybersecurity SaaS company that makes otherwise chaotic pentests a breeze with its one-of-a-kind AI-led offensive Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 15,000+ security tests.
CTOs and CISOs love Astra because it helps them to achieve continuous security at scale, fix vulnerabilities in record time, and seamlessly transition from DevOps to DevSecOps with Astra's powerful CI/CD integrations. Astra is loved by 1000+ companies across 70+ countries. In 2024 Astra uncovered 2.5 million+ vulnerabilities for its customers,



saving customers $110M+ in potential losses due to security vulnerabilities.
We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, Dream 11, OLX Autos etc. are a few of Astra's customers.
Role Overview:
We're looking for a Senior Customer Success Manager who has done this before. Someone who has owned customer relationships end-to-end, driven renewals and expansion, and knows what "valuable" looks like in a mature CS motion. This is a senior individual contributor role for someone who not only delivers on their own book of business but also raises the bar for how customer success is run.
You'll own a portfolio of our most strategic accounts, guide customers from onboarding through renewal, and turn them into Astra-nauts (yes, that's what we call our customers & te

📌 Senior Customer Success Manager (Bengaluru)
🏢 Astra Security
📍 Bengaluru