Introduction

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients.



Our culture of evolution and empathy centers on long-term growth opportunities and learning opportunities in an environment that embraces your unique skills and experience.

Your Role And Responsibilities

As a Process Analyst – EDM, you will be supporting employee and business needs in delivering outstanding HR services for employees.

Your Primary Responsibilities Include

Support employee lifecycle activities by maintaining and updating employee information in HR systems.
Assist in preparing employee-related documents such as employment letters, verification letters, and other HR correspondence.
Handle employee requests and queries through ServiceNow (SNOW) under the guidance of senior team members.
Maintain accurate employee records while ensuring data quality and confidentiality.
Track and complete assigned requests within defined timelines.
Coordinate with HR and internal teams to resolve employee data-related queries.
Support process improvement initiatives a

📌 Process Analyst Human Resource Operations (Bengaluru)
🏢 IBM
📍 Bengaluru