We're Hiring: Team Lead – Operations (International Customer Support) Open Positions: 16 Joining: Immediate
About the Role: We’re looking for energetic and experienced Team Leads to manage international sales operations. This role demands strong leadership, excellent communication skills, and the ability to drive performance in a fast-paced environment.
Key Responsibilities:
Lead and manage a team handling international voice/email/chat support
Monitor performance metrics and ensure SLA adherence
Coach and mentor team members for continuous improvement
Handle escalations and ensure customer satisfaction
Collaborate with cross-functional teams to streamline operations
📌 Operations Quality Team Lead (Hyderabad)
🏢 TP
📍 Hyderabad
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