Position: Guest Relations Executive Overview:

We are seeking a energetic and proactive Guest Relations Executive. This role is crucial in maintaining high service standards and ensuring guest satisfaction across our properties.

Key Responsibilities

Operations & Guest Experience

Manage day-to-day operations efficiently to ensure seamless guest experiences.

Address guest concerns effectively, both pre-booking and post-booking , ensuring timely resolution and satisfaction.

Oversee inventory management for all properties, ensuring furnishings, amenities, and supplies are well-stocked.

Maintain property upkeep standards, ensuring cleanliness, functionality, and overall aesthetic appeal.

Implement and monitor upkeep schedules and regular property inspections.

Supervise and coordinate housekeeping staff , ensuring quality and efficiency.

Ensure consistent quality control across guest rooms and common areas.





Coordinate repairs and maintenance as needed to ensure operational continuity.

Vendor & Staff Coordination

Manage and coordinate with suppliers and vendors to ensure timely procurement and cost efficiency.

Assist in staff training , including hospitality practices such as meal or breakfast preparation support when needed.

Qualifications & Skills

~ Bachelor’s degree in Hospitality, Business Administration, or related field.

~1–4 years of experience in hospitality operations, guest relations, or property management.

~ Strong organizational and problem-solving skills.

~ Excellent communication and interpersonal abilities.

~ Proficiency in MS Office and basic property management systems.

~ A proactive, service-oriented, and ownership-driven attitude.

📌 Managing Partner, Planning (Gurugram)
🏢 The Blue Kite
📍 Gurugram