Location: Gurugram, India
Level: Senior Manager / Associate Director
Experience: 10–14 years
Function: Human Resources
Travel: Pan-India, as required
We are looking for an experienced Employee Engagement leader to build and lead a dedicated engagement function for a large, distributed and client-facing workforce.
This is not just an employee engagement program management role. We need someone who can build the function from the ground up , create the operating model, manage engagement teams/SPOCs, work closely with business and delivery leadership, and demonstrate how engagement impacts retention and business outcomes.
What you will be doing
- Build and lead the Employee Engagement function and operating model
- Develop and manage a network of Employee Engagement SPOCs/Partners across client accounts and locations
- Design and drive engagement programs including eNPS, pulse surveys, recognition, well-being and employee connect initiatives
- Partner with Delivery, HR and business leaders to identify employee concerns and attrition risks early
- Build KPIs around engagement,



attrition, absenteeism, participation and retention
- Measure and demonstrate the ROI of employee engagement initiatives
- Present engagement insights and business impact to senior leadership
- Manage the engagement budget and continuously improve programs based on data and employee feedback
- Help scale the function across multiple geographies as the organization grows

What we are looking for
- 10–14 years of progressive HR experience
- At least 4–5 years in Employee Engagement, HRBP or People Operations
- Experience within IT Services, Staffing, Consulting, GCC or similar client-facing environments
- Proven experience building or scaling an engagement function/team
- Experience managing a distributed workforce or SPOC/Engagement Partner model
- Solid understanding of employee retention, attrition and engagement metrics
- Comfortable building business cases and connecting HR initiatives to meas

📌 Associate Director (Gurugram)
🏢 BrothersTech
📍 Gurugram