Position Summary We are seeking a Client Relationship Manager who is well-spoken, relationship-driven, and thrives in a high-touch service setting. The ideal candidate has a proven track record in client handling, relationship management, and internal coordination, preferably within the healthcare, wellness, preventive health, nutrition, fitness, functional health, or allied healthcare industry.

Client Onboarding & Relationship Building

Collaborate closely with internal teams to deliver a unified client experience.

Client Retention, Upselling & Experience Management

Encourage clients to stay consistent with their nutrition, exercise, recovery, and wellness plans through regular follow-ups and motivation.

Understand client concerns related to weight management, metabolic health, gut health, energy levels, recovery, and overall wellness.

Help clients understand the importance of sustainable lifestyle habits, balanced nutrition, and long-term preventive health.

Understand how movement, strength training, mobility, recovery, sleep, stress, nutrition,



and lifestyle influence client outcomes.

Help clients understand the purpose of assessments, exercise plans, recovery strategies, and program progressions.

Keep client records organized using CRM and internal tools.

Ensure smooth communication across WhatsApp Business, CRM platforms, Google Workspace, Slack, Notion, and other internal systems.

Inspire referrals through exceptional relationship management.

Play a pivotal role in growing the Odds Longevity community through trust, loyalty, and client advocacy.

2+ years of experience in client-facing roles with a focus on relationship management.

Prior experience in healthcare, wellness, preventive health, nutrition, physiotherapy, rehabilitation, fitness, medical services, functional health, or allied healthcare industries is mandatory.

Bachelor’s degree in Healthcare Management, Hospital Administration, Business, Psychology, Communications, Nutrition, Exer

📌 Customer Relationship Manager (New Delhi)
🏢 Odds longevity
📍 New Delhi