Job Summary:
The Customer Service Representative is the primary point of contact for an
assigned group of customer accounts. The purpose of the Customer Service
function is to serve as the face to the customer in providing value added
services that grow our business. Individuals in this position respond to and
manage internal and external customer requests, orders, concerns, suggestions
and complaints. Internally, the CSR interacts, gathers information, and
coordinates related activities with sales staff, production planning, logistics,
technical services and external vendors. The CSR must be aware of Lean Six Sigma
principles and initiatives and must take responsibility and use sound judgement
in decision making and problem solving. As representatives of Avient
Corporation, individuals in this position are required to follow and communicate
Avient business practices to customers and demonstrate the Avient Code of
Conduct, ethics and values on a daily basis. Avient and customer information
must be kept appropriately confidential. Work is done autonomously on a
day-to-day basis and requires five years experience.
Our purpose at Avient Corporation is to be an innovator of materials solutions
that help our customers succeed, while enabling a sustainable world.
Innovation goes far beyond materials science; it’s powered by the passion,
creativity, and diverse expertise of 9,000 professionals worldwide. Whether
you’re a finance wizard, a tech enthusiast, an operational powerhouse, an HR
changemaker, or a trailblazer in materials development, you’ll find your place
at Avient.
Join our global team and help shape the future with sustainable solutions that
transform possibilities into realities. Your unique perspective could be the key
to our next breakthrough
We believe that all of our global employees are leaders and that the six most
key behaviors for driving our strategy and culture are the same no matter
if an employee is a leader of self, a leader of others,
📌 Order Management Specialist (Pune)
🏢 Avient
📍 Pune