Company Description UNext Learning is dedicated to making higher education more affordable and accessible through a comprehensive tech platform that enables universities and colleges to deliver online courses and degree programs. The organization focuses on supporting learners who want to advance their careers with re-skilling, up-skilling, and workforce development programs. UNext partners with universities to create industry-relevant online programs that drive tangible learning and career outcomes. The company aims to be a lifelong learning companion, helping learners unlock their full potential without barriers of cost or location.
Role Description The Inside Sales Associate role is a full-time, in office position based in the Greater Bengaluru Area, with a walk-in interview process. The associate will engage with prospective learners via phone, email, and messaging platforms to understand their educational and career goals and recommend suitable online programs. Daily responsibilities include handling inbound and outbound calls, qualifying leads,
providing detailed information about courses, and guiding applicants through the enrollment process. The role involves maintaining accurate records in CRM systems, following up with leads to improve conversion rates, and collaborating with the marketing and academic teams to align sales efforts with program offerings. The associate will also focus on building long-term relationships with learners, addressing queries promptly, and contributing to overall customer satisfaction and enrollment targets.
Qualifications
Candidates should possess skills in Inside Sales and Lead Generation to identify, qualify, and convert prospective learners.
Candidates should possess skills in Customer Service and Customer Satisfaction to manage inquiries, resolve issues, and ensure a positive learner experience.
Candidates should possess skills in Account Management to maintain ongoing relationships with enrolled learners and support their con