Company Description Treat Hotels & Resorts is a hospitality brand backed by the legacy of the Mundra Group, known for thoughtfully designed destinations that deliver memorable guest experiences. With over 800 keys across Western Indian locations such as Silvassa, Gholvad, Nashik, Thane, and Daman, each property reflects a solid focus on design, operational excellence, and warm service. The brand is a preferred partner for destination weddings, MICE events, corporate retreats, and leisure travel, offering expansive venues and attentive, experience-led hospitality. Properties are located in culturally rich regions, allowing guests to connect with local heritage, landscapes, and traditions. Treat Hotels & Resorts is now expanding into key Northern Indian destinations, including Kumbhalgarh, Jim Corbett, Udaipur, and Pushkar, strengthening its presence in leisure and experiential travel markets.
Role Description The Front Office Assistant is a full-time, on-site role based at our Kumbhalgarh property. This role is responsible for welcoming guests, managing check-in and check-out processes,



and providing prompt, courteous assistance at the front desk. Daily tasks include handling phone inquiries, managing reservations and appointment scheduling, coordinating with housekeeping and other departments, and maintaining accurate guest records and administrative documentation. The Front Office Assistant ensures that lobby and reception areas are well-organized, supports billing and basic clerical tasks, and addresses guest queries or concerns with professionalism and empathy. This position plays a key role in delivering a seamless arrival and departure experience and upholding Treat’s standards of guest service.
Qualifications

Strong interpersonal skills and customer service orientation to interact effectively with guests and team members.
Professional phone etiquette and confidence in handling inquiries, reservations, and follow-up calls.
Experience with appointment scheduli

📌 Front Office Assistant (Kumbhalgarh)
🏢 Treat Hotels & Resorts
📍 Kumbhalgarh