Store Manager
Location: Gurgaon / Noida
Experience: 5–7 Years
Industry: Retail / FMCG / Premium Retail

Role Overview
We are looking for an experienced Store Manager to manage day-to-day store operations and deliver a premium in-store customer experience.
The ideal candidate should have strong experience in FMCG, premium, luxury, grocery, or organized retail, with hands-on expertise in store operations, team management, inventory, POS, customer service, and store-level profitability.

Key Responsibilities
Store Operations & P&L;
Manage end-to-end store operations, including opening/closing, stock availability, hygiene, and compliance.
Own store-level P&L;, driving sales and profitability while controlling shrinkage, wastage, and manpower costs.
Ensure smooth POS operations, billing, and cash management.
Monitor store KPIs and take corrective actions to improve operational and financial performance.
Team & Customer Experience
Lead, train, and manage the complete store team, including Assistant Managers, Associates, Cashiers, VM/CX, and backstore staff.




Ensure high standards of customer service and a premium in-store experience.
Handle customer escalations and resolve issues effectively.
Ensure adherence to visual merchandising and store presentation standards.
Inventory & Coordination
Monitor stock availability, inventory accuracy, and stock turnover.
Coordinate with the central warehouse/DC for stock replenishment and indenting.
Conduct inventory audits and implement measures to minimize wastage and shrinkage.
Ensure proper receiving, storage, and movement of products.

Requirements
5–7 years of experience in retail store management.
Experience in FMCG, grocery, premium, luxury, or organized retail is preferred.
Hands-on experience with POS systems, inventory management, and merchandising.
Solid P&L;, sales, team management, and customer service skills.
Experience in shrinkage, wastage, and cost control.
Strong communication and people-management skills.
Willingness t

📌 Store Manager (Gurugram)
🏢 EMRIOM SOLUTIONS
📍 Gurugram