Who we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com
Job summary
Responsible for architecting, configuring, and continuously improving DigiCert’s financial technology stack across O2C, P2P, and R2R. This person operates as both a hands-on analyst and NetSuite Admin, owning end-to-end delivery for small and medium work and representing Financial Systems as the face of our support process. The role drives high automation, strong controls, predictable delivery, and low operational friction.
What you will do
Architect scalable designs and drive automation outcomes across all finance cycles: business processes, approval structures,



exception handling, controls/SoD, and data governance for O2C, P2P, and R2R.
Deliver S/M work end-to-end: scope and size requests, write crisp requirements (change request / 1–2 page PRD), configure/build, test, deploy, document, and handoff (with support from impacted users and stakeholders).
Own the GTM Finance Systems support ticketing process. Triage all support tickets submitted by users. Evaluate and deploy solutions to fix users issues.
Prioritize bugs and tickets for the team.
Own support queue health, dashboard, results, documentation, and configuration across NetSuite and integrated third-party platforms, and contribute to all functions.
Operate a disciplined delivery model: Definition of Ready/Done, UAT ownership, release windows, and post-release stabilization.
Provide Tier-1/2 support: triage current tickets, manage ticket assignments, troubleshoot incidents, manage root cause analysis,

📌 Sr. NetSuite Administrator (Bengaluru)
🏢 Digicert
📍 Bengaluru