Supy is transforming the restaurant industry with a data-driven inventory management platform. Our solution enables multi-location restaurant groups to cut costs, reduce waste, and maximize profitability through real-time data, actionable insights, and time-saving automation. Join us in redefining restaurant operations through innovative technology and seamless customer experiences.
Role Overview:
As a Customer Success Manager at Supy, you will be the key point of contact for our customers, owning the full post-sale lifecycle from onboarding to long-term growth. Your mission will be to ensure restaurant groups successfully adopt Supy and achieve measurable operational and financial impact.
This is a unique chance to shape how customer success is delivered in the region, with strong ownership and visibility in a fast-growing SaaS company.
Key Responsibilities:
Customer Onboarding & Adoption
- Guide restaurants through smooth onboarding, ensuring seamless integration and adoption of Supy’s solutions.
- Train and support restaurant teams on platform features aligned with their operations.
- Drive engagement across core modules including inventory, procurement, and cost control.