Designation – Regional Manager- Clinics
Location: Delhi & Mumbai
Experience: 5 to 10 Years
Budget: 15 LPA

About the Role
Take complete ownership of the growth and performance of clinics under the assigned region.

Responsibilities
- Drive clinic targets on a month-on-month basis and ensure consistent achievement of revenue, patient base, conversion, and other defined KPIs.
- Analyze clinic-wise performance and identify gaps, opportunities, and corrective actions.
- Develop and execute strategies to improve patient footfall, conversions, repeat visits, and overall clinic productivity.
- Monitor clinic performance against monthly targets and conduct regular performance reviews with clinic teams.
- Identify underperforming clinics and create structured improvement plans.
- Ensure smooth day-to-day operations across all assigned clinics.
- Act as the first point of escalation for operational challenges faced by clinic teams.
- Coordinate with relevant internal/central teams to resolve operational issues within defined timelines.
- Ensure adherence to company processes, SOPs,



service standards, and operational guidelines.
- Identify recurring operational issues and implement preventive measures rather than only resolving issues on a case-to-case basis.
- Manage and guide the teams working at assigned clinics, including front desk and other clinic support staff.
- Set explicit expectations and ensure accountability for individual and clinic-level performance.
- Conduct regular reviews with clinic teams and provide feedback, coaching, and performance guidance.
- Identify manpower or capability gaps and coordinate with the concerned teams for resolution.
- Build a culture of ownership, discipline, patient-centricity, and target orientation across clinics.
- Take ownership of the complete patient journey across assigned clinics.
- Ensure that every patient receives a smooth and consistent experience from the initial enquiry/appointment through consultation, treatment, billing,

📌 Regional Manager- Hospital (Bengaluru)
🏢 True Blue HR Consultants
📍 Bengaluru