Job Description

We are looking for a detail-oriented and organized professional to support academic operations, student services, and library management at our Mumbai & Bangalore campus.

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About the Role

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The role will involve managing student and academic records, supporting examinations and admissions processes, responding to student requirements, and ensuring the smooth day-to-day functioning of library resources and services. The ideal candidate should be comfortable working across multiple systems, coordinating with students, faculty, and internal teams, and managing data and documentation with a high degree of accuracy.

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Responsibilities

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Academic Operations & Student Lifecycle Management

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- Maintain and update student information accurately across relevant academic and institutional portals.
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- Manage student data related to course, programme, and campus changes.
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- Process and issue academic transcripts, bonafide certificates, NOCs, and other student-related documents.
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- Maintain data and support administrative processes related to supplementary examinations, including eligibility, scheduling, and records.
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- Support international students with WES documentation, verification, and related processes.
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- Ensure timely and accurate maintenance of academic records and documentation.
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Student Services & Support

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- Respond to student enquiries through email, calls, and other communication channels in a timely and professional manner.
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- Provide guidance to students on academic processes, documentation, and institutional procedures.
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- Coordinate and process student refunds, withdrawals, and transfers in collaboration with relevant teams.
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- Act as a key point of contact for students, ensuring a positive and effective service experience.
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Admissions & Examination Support

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- Manage registrations and data entry for new students on the admissions portal.
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- Support the admini

📌 Assistant Manager (Bengaluru)
🏢 Pearl Academy
📍 Bengaluru