An American technological research and consulting firm based in Stamford, Connecticut that conducts research on technology and shares this research through private consulting, executive programs, and conferences. Its clients include large corporations, government agencies, technology companies, and investment firms.
The Client serves over 12,000 organizations in over 100 countries with an employee strength of 15,000.
About The Job:
- Years’ Experience Required: 2-3 Years.
- The Senior Planner, Registration is responsible for supporting the end-to-end registration experience for attendees and internal clients including the pre-conference setup of both the technological and logistical components.
- This role requires a strong focus on operational excellence and a commitment to innovation to support business growth and retention while maintaining the highest standards.
Essential Job Functions:
- Support the creation and maintenance of registration sites for 10+ destination conferences annually.
- Ensure sites are accurately set up with conference details, tested, and maintained for a flawless attendee experience.
- Serve as the main registration technology point of contact to support troubleshooting and maintenance for assigned conferences.
- Support the evolution of registration processes, ensuring they are engaging, personalized, and efficient.
- Enhance quality assurance processes and support the implementation of current technologies to improve the registration experience.
- Conduct data analysis to identify trends and attendee behaviors which directly impact the attendee registration experience.
- Create detailed pre and post conference debriefs to review with team leaders and registration vendors.
- Continuously seek out feedback