Project Role : Technology Support Engineer

Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.

Must have skills : Commvault Backup Administration

12 year(s) of experience is required

Educational Qualification : 15 years full time education

Roles & Responsibilities:

Service Delivery & Operations Management
- Lead end-to-end Backup and Storage operations supporting global enterprise environments.
- Manage daily operations across Commvault, Nasuni, and Tintri platforms while ensuring SLA and KPI compliance.
- Drive operational governance, service reviews, risk management, and escalation management.
- Own incident, problem, change, and service request management processes.
- Provide leadership during critical incidents, major outages, DR events, and executive escalations.




- Ensure operational stability and continuous service availability.

Commvault Backup Management
- Provide strategic oversight of enterprise backup infrastructure.
- Govern backup policies, retention policies, compliance requirements, and recovery objectives.
- Ensure backup success rates, restore readiness, and disaster recovery compliance.
- Lead backup modernization, upgrades, platform optimization, and cloud integration initiatives.
- Review backup health, utilization reports, performance metrics, and capacity forecasts.

Nasuni Storage Management
- Manage enterprise file storage services based on Nasuni architecture.
- Oversee capacity planning, performance optimization, and storage growth forecasting.
- Ensure availability and performance of NFS and CIFS-based file services.
- Drive governance around storage consumption, data lifecycle management, and operational reporting.
- Coordinate with applic

📌 Commvault Backup Administration | 12+ Yrs | Pune (Nagpur)
🏢 NeerInfo Solutions
📍 Nagpur