We are looking for a Client Sales Associate with solid experience in voice-based customer interaction and sales, particularly with US clients/customers. The ideal candidate should have excellent English communication skills, confidence speaking with international customers, and the ability to work in a night-shift environment.
The candidate will be responsible for communicating with US clients over the phone, understanding their requirements, promoting relevant products/services, generating leads, and converting opportunities into sales.
Key Responsibilities
- Handle inbound and outbound voice calls with US clients/customers.
- Communicate professionally with customers and understand their requirements.
- Identify sales opportunities and promote relevant products/services.
- Generate leads and follow up with prospective customers.
- Explain product/service features, pricing, and benefits clearly.
- Handle customer questions, objections, and concerns effectively.
- Maintain strong customer relationships and provide a positive customer experience.
- Achieve assigned sales, conversion, call volume, and revenue targets.
- Accurately update customer information, call outcomes, and sales activities in CRM systems.
- Follow up with leads and existing customers to maximize conversion opportunities.
- Coordinate with internal teams to ensure timely resolution of customer requirements.
- Maintain professionalism and quality standards on every customer interaction.
Required Skills & Qualifications
- 1–5 years of experience in Voice Process, Inside Sales, Tele Sales, International Voice Process, or Customer Sales.
- Experience communicating with US clients/customers is strongly preferred.
- Excellent verbal English communication and active listening skills.
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📌 Client Relationship Associate (India)
🏢 Fusion Life Sciences Technologies
📍 India
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