We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.

We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.

Check out more about us here - and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us (we openly brag about this ).
We're looking for an Enterprise Account Manager to own the entire customer lifecycle at BiteSpeed — from onboarding and implementation to retention, renewals, cross-sell, upsell, and account expansion.
This isn't a traditional customer success role focused only on support and relationship management. We're looking for someone who can build strong customer relationships while also identifying growth opportunities and driving revenue from existing accounts.
You'll work closely with customers to help them achieve their goals, maximize the value they derive from BiteSpeed,



and uncover opportunities to expand their partnership with us.

Own the end-to-end customer journey — onboarding, implementation, adoption, retention, renewals, and expansion.
Build solid, long-term relationships and become a trusted advisor for your customers.
Lead customer onboarding and ensure a smooth implementation experience with faster time-to-value.
Drive product adoption and customer engagement by helping customers unlock the full potential of BiteSpeed.
Monitor account health, product usage, and engagement metrics to identify both risk signals and growth opportunities.
Collaborate with internal teams across product, sales, support, and growth to deliver a seamless customer experience.

You have 2-5 years of experience in customer success, account management, or a similar customer-facing role.
You have hands-on experience managing the complete customer lifecycle , including onboarding, ad

📌 Key Account Manager (Bengaluru)
🏢 BiteSpeed
📍 Bengaluru