Job Description

Hiring Alert in Jaipur, Mansarovar

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- Company Name: International BPO
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- Work Mode: In office
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- Working Days: 5.5 working days
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- Shift: Rotational Shift
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- Week Offs: Rotational
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- Job Location: Jaipur, Mansarovar
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- Transportation: Available both ways
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Role Responsibilities:

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• Handle inbound & outbound international customer calls and provide customer support related to e-commerce, orders, and products.

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• Resolve International customer queries, concerns, and complaints effectively.

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• Provide accurate information regarding products, services, and policies.

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• Maintain customer satisfaction and quality standards.

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• Update customer interactions and details in the system.

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• Follow company communication guidelines and processes.

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• Escalate unresolved issues to the concerned department when required.

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Required Experience & Skills:

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• Fresher to 2 years of experience in Customer Service in an International Process.

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• Excellent English communication skills required - C1.

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• Comfortable working in rotational shifts & rotational week-offs.

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Additional Information:

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• Immediate joiners preferred by 31st August.

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• Cab/Transport facility available as per the company's hiring zone.

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• Maximum Budget is 3.3 LPA; do apply if you are comfortable with it.

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• 60 days of In-house training sessions with certified agents through structured programmes.

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Apply at: [email protected]

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Open for Referrals as well.

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