As a TSM, you'll report to Lead-Zonal Sales/ASM and will be a part of EMBU
A purpose driven role for you
To effectively achieve Business Volumes and enhance Customer Experience through various SOP’s laid down by company {conducting various sales promotional activities, appointing network in untapped potential areas, proper implementation of Dealer Sales Process Management (DSPM), timely funds review & collection, Manpower availability & training} thereby ensuring customer satisfaction, business sustenance, profitability & growth
A Day in the life
Achieve the Volume Targets assigned to the Territory on Monthly, Quarterly and Yearly basis.
Ensure that all the Retail points like Experience Centers and Pop- Up stores are up-to-date as per the SOP including Aesthetics, Digital assets etc.
To Plan Stock at Dealer Warehouses for Deliveries/ Display/Test rides
Ensure Good Customer Experience and CSAT Scores at every touch point with the customers viz. Experience Centers, Pop-Up Stores and Dealerships.
Effectively Leading a big team both on Company Rolls and/or Third Party Role and/or Dealership Role pertaining to the assigned Territory; Hiring the Retail Manpower; Ensure that the Team is fully Trained (On Product, Process and Infra) on a regular basis and scoring Minimum Threshold in monthly assessment
Ensure the Compliance of Sales Process both in Physical as well as Digital journeys
Ensure that every Assigned Dealer is in a good financial conditions; Running the show with optimum working capital
Maintain Positive relationship with financiers and Insurance Companies to ensure a seamless customer experience.
Conducted all the BTL Activities/ Local Campaigns as and when required by the Company.
Academic Qualification & Experience
B.tech and/or full time MBA
5+ years of relevant experience from EV 2 Wheeler industry (Having highest preference) or from Automobile Vehicle Sales or really good candidates with Sale
📌 Territory Sales Manager (Pune)
🏢 Hero MotoCorp
📍 Pune
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