Skill required: Trust & Safety - Workforce Management (WFM)
Designation: Workforce Services Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • Enables a superior brand experience , accelerates responsible growth and creates a secure setting • An institutional process that maximizes performance levels and competency for an organization.



• The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics.
What are we looking for? • Support scheduled and ad-hoc reporting requirements. • o Partner with development teams to build AWS-based dashboards and reporting solutions. • o Act as an SME for operational metrics and reporting. • o Ensure data accuracy, integrity, and consistency across reports. • o Collaborate with Operations, WFM, PMO, and other stakeholders to meet business needs. • o Deliver actionable insights and forecasts to support data-driven decision-making. • o Leverage AWS ML, forecasting, and anomaly detection capabilities to enhance reporting and identify • business trends. • o Drive reporting automation
Roles and Responsibilities: •

📌 Workforce Services Senior Analyst (Hyderabad)
🏢 Accenture
📍 Hyderabad