SEEBURGER India_ EDI – Support Job Description Duties/Responsibilities: Your main task is the Application support for our Business Integration Suite. This includes classic product support as well as operational and monitoring responsibilities within the scope of SEEBURGER Remote Services.

Knowledge of L1, L2 level production support and technical issue resolution
Knowledge on mapping / converter (any to any file format) using BICMD or equivalent tools from other integration products like IBM Sterling Integrator , TIBCO, Software AG, Axway, Mulesoft etc.
Well versed in Trading Partner Onboarding and communication setups.(AS2, FTP, sFTP, HTTPS, OFTP, JMS, Idoc etc.)
Experience on various file formats like X12, EDIFACT, JSON, XML,cXML fixed length, industry specific transactions end-to-end testing, practices, and procedures within the field.
Well versed with SEEBURGER BIS, Front end configuration, Message tracking, Development Studio, BICMD – added advantage.
Certificate generations, setting up user Password encryption settings, Configuration of multi tier password policies,



pgp encryption and ssh keys etc. – added advantage Assist in production issue resolution and root cause analysis.
Gathering user feedback on the accuracy, efficiency, and functionality of the system.
Assist in production issue resolution and root cause analysis. Review logs for Production issues and user activity’s.
Knowledge on TPM (Trading partner management) - added advantage Proficiency with B2B and Monitoring solutions - added advantage Reviews system periodically for betterment and identify room for improvement.
Experience in solving Data quality issues and Connectivity issues.
Analytical troubleshooting and problem-solving skills Willingness to investigate, diagnose, and solve complex problems quickly and analytical skills.
Capability to work independently when required and also contribute to the team when situation demands.
Global thinker that can discuss multiple aspects and impacts of is

📌 EDI Support (India)
🏢 Seeburger
📍 India