Job Title
Executive - Front Office
Job Description Summary
Job Description
Key Responsibilities:
Front Desk & Visitor Management
Greet and welcome visitors, guests, and clients in a professional and courteous manner
Manage visitor entries, ID issuance, and access control as per site security protocols
Coordinate with security for visitor movement and approvals
Handle incoming and outgoing courier, parcels, and mail
Communication & Coordination
Attend and direct incoming calls to the concerned departments
Maintain communication with internal teams, vendors, and facility staff
Respond to general inquiries and escalate issues when required
Helpdesk & Administrative Support
Log service requests and complaints in the helpdesk system (if applicable)
Coordinate with housekeeping, security, and engineering teams for issue resolution
Maintain front office records, registers, and reports
Assist in meeting room bookings, guest seating, and administrative arrangements
Client & Employee Support
Support onboarding of recent employees and managing guest visits




Ensure smooth coordination during client visits, audits, and reviews
Maintain high service standards and professionalism at all times
Compliance & Hygiene
Ensure reception and front office area is well maintained, clean, and presentable
Adhere to company policies, safety norms, and confidentiality standards
Educational Qualification
Graduate / 12th Pass (Graduate preferred)
Experience
1–3 years of experience in a front office, reception, or customer service role
Experience in corporate offices, IT parks, or facility management setups preferred
Required Skills & Competencies
Good communication skills (English, Hindi & local language preferred)
Pleasant personality with customer‑focused attitude
Basic computer knowledge (MS Outlook, Excel, Word)
Ability to multitask and handle work pressure
Professional appearance and telephone etiquette

INCO: “Cushman & Wakefield”

📌 Executive - Front Office (Pune)
🏢 Cushman & Wakefield
📍 Pune