Purpose
The Human Resources Operations Analyst will provide administrative services to support the APAC Human Resources Operations Team in managing the day-to-day payroll and advantages administration for APAC regions including but not limited to India, Malaysia, Hong Kong, Singapore and Australia.
Key Responsibilities:
Support the Payroll Senior Analysts and Human Resources Operations APAC Lead with the day-to-day administration of payroll across APAC
Being an initial point of contact for employees in relation to the administration of Human Resources systems and demonstrate the confidence and knowledge to bring any queries to a satisfactory and timely resolution
Effectively communicate with our third-party payroll provider to make sure all required settings accurately in the respective Human Resources systems
Maintaining latest employee data in Human Resources including but not limited to payroll system, absence management and time attendance systems, providing guidance to employees and managers as required
Administration of a range of employee benefits including group medical,



group life etc for all APAC regions
Responsible for employee’s enquiry relating to payroll, benefits and absence, ensuring compliance with statutory notification and reporting requirements
Provide customer service support to internal and external customers. Support communication tools to enhance understanding of the company's employee value proposition.
Support auditing of benefit and payroll data within the APAC Human Resources Operations Team both to maintain data integrity
Administer invoices by reconciling, tracking and obtaining authorisation within agreed timescales
Handle any ad-hoc assignments as required
Required Skills/Experience:
Undergraduate in any discipline who is passionate in making an impact to our employees by creating a differentiated employee experience
Solid experience in day-to-day processing in managing India payroll is a must
Benefit administration experience is prefer

📌 Human Resources Operations Analyst, Asia Pacific (Bengaluru)
🏢 Cigna Healthcare
📍 Bengaluru