Senior Associate IC - Nuveen Global Investment Operations
The role of the Senior Associate with business title Operations Manager encompasses end-to-end supervisory responsibility of ascend process accomplished through various systematic, written, and verbal interactions with Operational Teams, Front Office and Middle Office Teams, as well as external teams like custodian bank, broker and . The primary focus of the position is timely and accurate reconciliation of accounts across multiple business lines, maintenance of the overall quality and accuracy of assigned processes, and preparation of ad hoc statistical reports.

Key Responsibilities and Duties
Monitor process and any associated applications daily to ensure all BAU is efficiently being catered
Ensure issues are identified, addressed and highlighted/escalated on timely manner to meet the SLAs
Maintain the relation with custodians and other external parties, as well as across multiple internal systems
Upon identifying and analyzing exceptions, ensure necessary, corrective action is assigned to responsible parties, logged,



and prioritized for resolution
Interface with internal and external business teams to identify root cause of the BAU issues
Coordinate preventive and corrective actions with appropriate teams
Develop a significant level of expertise of the holdings, terms, and transactions of all Funds/Portfolios to provide intuitive and proactive oversight of same
Ensure adherence to compliance and regulatory requirements
Ensure all process and audit trail documentation is up-to-date at all times
Identify, escalate and thereby proactively manage process/delivery risks
Respond to numerous ad hoc requests from internal and external clients for additional information
Monitor changes in business processes to ensure Reconciliation Tool and any associated applications are updated accordingly
Assist in testing updates to Reconciliation Tool and any associated applications
Maintain and provide timely and accurate MI

📌 Senior Associate (Pune)
🏢 TIAA
📍 Pune