Senior Specialist Engineer – Application Management
Role Overview
The Senior Specialist Engineer, Application Management, is a member of the LSEG Post Trade Calypso Production Support team responsible for Level 2 support of production environments and selected non-production environments.
The role supports application stability, operational readiness, release implementation, infrastructure support, and continuous service improvement across development, testing, UAT, member testing, and production environments. The successful candidate will drive resilient, high-performing services while supporting change delivery throughout the application lifecycle.
The position operates within a shift-based support model aligned to UK business requirements. Participation in on-call rotations, out-of-hours support, weekend maintenance activities, and disaster recovery exercises is expected.
This role works closely with Business and technology partners to investigate issues, support releases, implement enhancements, and drive operational resilience.
Key Responsibilities




Incident and Problem Management
Investigate, analyse, and resolve application incidents and problems.
Assess infrastructure-related issues and settle potential impact on applications.
Implement approved changes in alignment with established governance and operational controls.
Communicate status updates to relevant business and technology partners.
Document investigation progress, actions, and outcomes in ServiceNow.
Follow established incident and problem management processes.
Supervise support queues and proactive alerts.
Identifying Toils and take ownership for ensuring reduction if needed
Application Support, Maintenance, and Enhancements
Supervise application health and identify improvement opportunities.
Review and enhance monitoring and alerting capabilities.
Analyze recurring issues and implement sustainable solutions to prevent future occurrences.
Support implementation of application fixes and minor enhance

📌 Senior Specialist, Application Management (Bengaluru)
🏢 LSEG
📍 Bengaluru