Job Purpose
The Senior HR Specialist is responsible for providing expert HR support across assigned countries, ensuring compliance with local employment legislation, company policies, and People Services standards. The role partners closely with HR Business Partners, People Services teams, Global Service Delivery (GSD), Centres of Excellence (COEs), managers, and business leaders to deliver consistent, compliant, and employee-focused HR solutions.
The role serves as a subject matter expert on employee relations, labour legislation, and HR operations, while driving process improvements, supporting global initiatives, and promoting a standardized approach to HR service delivery.
About HR Our business is nothing without our people. As part of our global Human Resources team, you will be supporting over 8,000 people, across 100 legal entities in 43 different countries. We have a vibrant and nurturing culture where everyone can learn, grow, and thrive. We also love ideas and exploring new ways of doing things, united by our love of language.
Job Overview
Key Responsibilities
1.



Employee Relations & HR Advisory
• Act as the HR subject matter expert for employee relations matters across assigned countries.
• Provide guidance and support to HR Advisors, Country Leads, managers, and business leaders on complex employee relations cases, including disciplinary matters, grievances, performance improvement plans (PIPs), misconduct, terminations, restructures, and redundancies.
• Ensure employee relations cases are managed consistently, fairly, and in accordance with company policies and local legislation.
• Support business leaders in managing employee issues while balancing legal compliance and business needs.
2. Employment Law & Compliance
• Maintain robust knowledge of labour laws, employment legislation, statutory requirements, and company policies for assigned countries.
• Monitor legislative developments and assess their impact on HR policies and practices.
• Provide pract

📌 Senior HR Specialist (Mumbai)
🏢 RWS Group
📍 Mumbai