Job Family:
Coding OP (India)

Travel Required:
Up to 25%

Clearance Required:
None
What You Will Do:
Meet all Client Service Level Agreements (deliverables)
Responsible for the P&L; for the clients handled with a focus on high quality service delivery.
To focus on cost effectiveness and effective utilization of manpower resources.
Talent retention
Ensure the team understands client specific training requirements / needs etc.
Analyze performance results of the team and implement process improvements
Determine appropriate staff levels and implement strategies to ensure efficient operations
Work with support departments to ensure staffing strategies are effectively executed
Hold team meetings on a regular basis with direct reports.
Communicate all process and client updates to direct reports within specific timelines and keep record for such updates
Act as single point contact for the team leads for all their client and team members related needs and create a harmonious work workplace
Escalate performance related issues with respect to his TL to SM on a timely manner.




Escalate client complaints to SM and resolve escalated customer issues, CAPA to be taken
Performs any other duty assigned by respective Senior Manager
Act as authorized person for sanctioning team leads leave.
Responsible for day-to-day functional supervision of each team, including productivity of the team, quality %, track absenteeism of the team and encourage team managers to complete performance appraisal of work group(s) in accordance with the organization’s policies and applicable legal requirements.
What You Will Need:
Should have 8+ Years of experience in Medical Coding in Profee specialties with at least 2+ year experience as Team Lead.
Should have AAPC/AHIMA Certification
Must be a Graduate
Ensure data collection capability in relevant systems and business processes
Strong analytical, research, and organizational skills required.
Leadership/supervision
Flexibility, time management, prioritizat

📌 Assistant Manager (Chennai)
🏢 Guidehouse
📍 Chennai