The Records Management Group Manager is responsible for identifying and delivering strategic initiatives to ensure adherence to the enterprise Records Management Policy, and Standards. The overall objective is to support Citi’s businesses and functions to comply effectively and efficiently, with the requirements of the Records Management Program.
The Records Management Group Manager is responsible for maintaining a holistic view of records and information management issues impacting business, functions and regions. Applies in-depth understanding of the business impact of technical contributions. Robust commercial awareness is a necessity. Excellent communication skills required in order to negotiate internally and externally often at a senior level.
Responsibilities:
Leads and directs a team of professionals, including management of people, to include performance evaluation, compensation, hiring, disciplinary actions/terminations and budget approval
Liaison for the Records Management Program to ensure identification, development,



and/or adoption of risk-based strategies including retaining or disposal of records and information in compliance with policies, laws, rules and regulations across Regions, Businesses and/or Functions
Identifying and governing the adoption of Citi record keeping policies by third parties used by Functions, while maintaining a holistic view of records and information management issues impacting the Functions
Ensure all projects are adequately monitored to ensure timely completion & within allocated budgets
Develop and monitor relevant metrics to demonstrate the effectiveness of the Records Management Program
Development of tools, processes and controls to enable the efficient oversight of the Records Management Program
Driving initiatives to support and provide expert advice for operational activities such as regional strategies, divestitures, third parties with records, legal/ tax holds, archiving etc. in a timely and compliant manner
Lead

📌 Records Management Group Manager (Mumbai)
🏢 Citi
📍 Mumbai