Job Responsibilities

- Welcome and assist patients with registration and enquiries.
- Handle patient billing, cash collection, and appointment scheduling.
- Coordinate with doctors and internal departments for smooth patient flow.
- Maintain patient records and update information in the system.
- Answer phone calls and resolve patient queries professionally.
- Dispatch reports and ensure timely follow-up with patients.
- Maintain confidentiality of patient information.
- Deliver excellent customer service while maintaining a qualified and courteous approach.

Requirements

- 1-5 years of experience in Front Office, Reception, Customer Service, or Patient Care.
- Preference for candidates from Hospitals, Diagnostic Centres, Clinics, or Healthcare.
- Good communication skills in English, Bengali, and Hindi.
- Basic computer knowledge (MS Office); experience with hospital software/LIS is an added advantage.
- Pleasant personality with strong interpersonal and multitasking skills.

Preferred Skills

- Patient Registration
- Billing & Cash Handling
- Appointment Scheduling
- Customer Service
- Front Desk Operations
- Communication Skills
- Computer Proficiency

📌 Front Office Executive (Kolkata)
🏢 Suraksha Diagnostics
📍 Kolkata