- Positive knowledge of Windows 10/11 operating systems.
- Basic troubleshooting knowledge of desktops, laptops, printers, and peripherals.
- Basic understanding of LAN, WAN, Wi-Fi, TCP/IP, DNS, DHCP, and VPN.
- Knowledge of Active Directory, user account management, and password reset.
- Basic knowledge of Microsoft Office 365 applications.
- Experience with ITSM/ticketing tools such as ServiceNow, Remedy, Jira, or similar.
- Good communication and interpersonal skills.
- Strong problem-solving and troubleshooting abilities.
📌 Desktop Support Engineer (Ahmedabad)
🏢 Dixit Infotech Services
📍 Ahmedabad
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