Vehicle Care is an automotive technology and services company focused on providing effective vehicle servicing, repair, inspection, and claims-related solutions through a wide network of workshops. We work with corporate clients, insurance partners, fleet operators, and other B2 B customers to deliver quality automotive services with strong operational control. Job Summary We are looking for a Workshop Management – B2 B professional who will be responsible for managing day-to-day workshop operations for B2 B business, ensuring timely vehicle servicing, quality control, customer satisfaction, and effective coordination between workshops, customers, insurance partners, and internal teams. The ideal candidate should have strong knowledge of automobile workshop operations, service processes, team coordination, vendor management, job card management, billing, and customer handling. Key Responsibilities1. Workshop Operations Manage and monitor day-to-day operations of assigned workshops. Ensure vehicles are received, inspected, repaired, serviced, and delivered within defined TAT.



Monitor job cards, repair estimates, approvals, parts availability, and vehicle delivery. Ensure adherence to company SOPs and operational standards. Identify operational gaps and implement corrective actions. 2. B2 B Customer Management Coordinate with corporate clients, fleet operators, insurance companies, and other B2 B customers. Understand customer requirements and ensure timely resolution of operational concerns. Maintain strong relationships with key B2 B accounts and workshop partners. Handle escalations related to delays, repair quality, billing, and vehicle delivery. 3. Workshop & Vendor Management Coordinate with workshop partners and ensure service quality and process compliance. Monitor workshop performance against agreed KPIs. Conduct regular workshop visits and operational audits. Identify suitable workshops and support onboarding of new workshop partners when required.. 4. Quali

📌 Workshop Coordinator (New Delhi)
🏢 VehicleCare
📍 New Delhi