We are looking for a motivated and responsible Calling & Back Office Executive to support our business development and office operations. The candidate will be responsible for calling companies/clients, collecting business information, maintaining company databases in Excel, sending professional emails, and conducting regular follow-ups.
Key Responsibilities
Make outbound calls to companies, clients, vendors, and prospective business contacts.
Collect and maintain company/contact information through telephone calls and internet research.
Search for relevant companies, projects, tenders, and business opportunities online.
Prepare and maintain company databases in MS Excel.
Update contact details, calling status, follow-up dates, and other relevant information.
Send professional emails to companies/clients and follow up through email and telephone.
Coordinate with internal team members regarding enquiries and follow-ups.
Maintain daily calling and email activity reports.
Track pending follow-ups and ensure timely communication.
Perform general back-office and data-entry activities as required.
Required Skills
Positive knowledge of MS Excel and basic computer operations.
Good telephone communication skills.
English reading, writing, and speaking are a must.
Hindi communication is required.
Good email drafting and communication skills.
Ability to search information using Google/Internet.
Good data-entry and typing skills.
Good follow-up and coordination skills.
Should be sincere, disciplined, and willing to learn.
Ability to work independently and complete assigned tasks on time.
Qualification & Experience
Minimum Graduate will be preferred. Male candidates only.
0–3 years of experience in calling, back office, data entry, business development support, or similar roles.
Freshers with good communication and computer skills may also apply.