Job Summary

The person is responsible for working with the Collection Analytics and Strategy teams on analytics and strategy projects, and in doing so manage the risks for various collection portfolios in WRB and support the Country collection leaders and operation teams in meeting their targets.

Key Responsibilities

Risk and Collections Analytics

Work with large complex datasets, solve difficult, non-routine analysis issues, applying advanced problem-solving methods as needed.
Leverage machine learning, predictive analytics, and CRM tools to identify at-risk customers and prioritize collection efforts and outcomes.
Perform deep-dive analytics including causal inference analysis, Pre-Post analysis, Sensitivity analysis, financial projections, and additional ad-hoc exercises to provide holistic recommendations.
Employ advanced analytical and statistical techniques to identify trends, issues and opportunities.
Develop risk-based segmentation and Risk and Response score models.




Collaborate with cross functional stakeholder teams to implement automated follow-up systems and real-time tracking of collections.
Lead initiatives to refine existing strategies and develop recent approaches to business challenges. Promote a culture of continuous improvement and testing.
Define metrics and develop models, iteratively build and prototype dashboards & views to provide insights at scale.
Communicate findings, recommendations, and metrics updates to both technical and non-technical internal stakeholders. Drive visibility into portfolio performance, synthesize and present findings at regular reviews.
Develop and present insights and strategic recommendations to leadership, influence strategy decisions through data-driven insights.
Develop and implement strategies for managing delinquent accounts.
Monitor portfolio performance and provide insights through dashboards, MIS reports.

Personal Attributes

A data driven decision maker, passionate about solving complex problems using anal

📌 Manager (Bengaluru)
🏢 Standard Chartered India
📍 Bengaluru