Job Description

Total Experience: 5-7 years
Job Location: Remote
Shift Timing: 6:30 PM-3:30 AM IST (India holidays working/US holidays off)
Must have skill: Project management, Client Facing, Excel, Operations management

Job Overview
Under broad guidance, ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship, either broad client or offering focused.

Essential Functions
- Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision.
- Assists team members to build, establish and maintain effective business relationships with clients to proactively support their needs as their day-to-day contact, possibly focused on a specific product or service.
- Ensures, through review and verification, that the product deliverable meets the customer's specifications, including timeliness and quality.
- Partners with the

📌 Client Service Representative 3 (Vasanthanagar)
🏢 Iqvia
📍 Vasanthanagar