29 Aug
|
Vasavi Group
|
Hyderabad
29 Aug
Vasavi Group
Hyderabad
Roles and Responsibilities :
- Handle customer inquiries, resolve issues, and provide product information via phone calls and Emails.
- Process orders & Scheme, answer questions about products, and address concerns in a timely manner.
- Maintain accurate records of customer interactions using CRM software.
- Provide excellent customer service by being courteous, empathetic, and professional.
- Data management
Job Requirements :
- 0-6 years of experience in retail or telecalling industry with focus on customer handling.
- Solid knowledge of gems & jewellery products or similar retail sector.
- Excellent communication skills for effective voice processing and customer relationship building.
📌 Customer Service Executive (Hyderabad)
🏢 Vasavi Group
📍 Hyderabad