29 Aug
|
Logskim Solutions Private
|
Chennai
29 Aug
Logskim Solutions Private
Chennai
- Handle inbound and outbound customer calls professionally.
- Communicate with customers in Telugu / Malayalam / Kannada and English.
- Understand customer concerns and provide appropriate solutions.
- Explain products, services, offers, and processes clearly to customers.
- Follow up with customers when required and maintain proper call records.
- Escalate unresolved issues to the appropriate team.
- Maintain a polite, qualified, and customer-friendly approach during every interaction.
- Achieve assigned call, customer service, and performance targets.
- Maintain accurate customer information and update the CRM/system.
- Follow company policies, quality standards, and call-handling procedures.
📌 Customer Support Executive (Chennai)
🏢 Logskim Solutions Private
📍 Chennai