Job Description – Customer Support Executive

Job Title: Customer Support Executive – Reminder Calling

Location: Thousand Lights, Chennai

Job Summary:

We are looking for a Customer Support Executive to handle reminder calls to existing/logged-in customers before their due dates. The candidate will be responsible for contacting customers, providing timely reminders, answering basic queries, and maintaining proper call records.

Roles & Responsibilities:

- Make reminder calls to already registered/logged-in customers before their payment or service due dates.
- Inform customers about upcoming due dates and encourage timely completion of payments/services.
- Handle customer queries related to due dates, payments, and account details.
- Follow up with customers who have not completed the required payment/action.
- Maintain accurate records of calls, customer responses, and follow-up status.




- Ensure a polite, qualified, and customer-friendly approach during every call.

Requirements:

- 12th Pass / Any Degree.
- Freshers and experienced candidates can apply.
- Only Kannada, Malayalam, or Telugu-speaking candidates can apply.
- Good communication and listening skills.
- Proficiency in Kannada / Malayalam / Telugu is mandatory.
- Comfortable making regular outbound calls.
- Basic computer knowledge and ability to update customer records.
- Positive attitude and good customer-handling skills.

Key Skills

Customer Support | Reminder Calling | Outbound Calling | Customer Handling | Follow-up | Kannada / Malayalam / Telugu Communication | Data Entry | Basic Computer Knowledge

📌 Customer Support Executive (Chennai)
🏢 Logskim Solutions Private
📍 Chennai