Drive sales, ensure operational excellence, deliver superior customer experience, and manage team performance to achieve business targets.
Key Responsibilities
- Achieve sales, PICS, SAV, and FC enrollment targets.
- Deliver high customer satisfaction (Mystery Audit & feedback management).
- Control CCA attrition and resolve employee issues on time.
- Ensure SOP compliance, store readiness, and VM standards.
- Monitor cash handling, reports, and process adherence.
- Maintain team schedules, punctuality, and productivity.
- Drive training, skill development, and performance improvement.
- Achieve CCA productivity and Private Label sales targets.
Success Measures
- Sales vs budget achievement
- Audit & SOP compliance scores
- Customer satisfaction scores
- Team productivity & attrition
📌 Department Manager (Bengaluru)
🏢 SHOPPERS STOP
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.