Company: Grow Stellar Sales & Distribution Pvt. Ltd.
Industry: Financial Services / Lending / Mortgage
Location: New Delhi
Department: Mortgage Operations
Reporting To: Managing Director / Senior Management
Employment Type: Full-Time
About the Company
Grow Stellar Sales & Distribution Pvt. Ltd. is a rapidly growing financial services organization focused on delivering reliable Mortgage and Home Loan solutions through a strong distribution network and partnerships with leading banks and financial institutions across India.
Job Summary
We are looking for an experienced and result-oriented Operational Manager – Mortgage to manage and oversee the end-to-end mortgage loan operations.
The ideal candidate should have strong hands-on experience in Mortgage / Home Loan Operations, loan processing, documentation, file management, coordination with Credit, Legal & Technical teams, and disbursement processes.
Key Responsibilities
* Manage and oversee end-to-end mortgage loan operations from login to disbursement.
* Monitor mortgage loan files and ensure timely processing at every stage.
* Verify and maintain accurate loan and property-related documentation.
* Coordinate with Sales, Credit, Legal, Technical and Banking teams.
* Track property valuation, legal verification and technical processes.
* Monitor pending cases, TAT and ensure timely closure of operational requirements.
* Ensure proper collection and verification of required customer documents.
* Coordinate with internal teams and lenders for sanction and disbursement.
* Identify and resolve operational issues and process-related delays.
* Maintain accurate records and reports of mortgage loan files.
* Ensure adherence to company and lender policies, processes and compliance requirements.
* Lead, guide and monitor the Mortgage Operations team.
* Prepare regular MIS and operational reports for senior management.
* Ensure smooth coordination between Sales and Operations for faster file movement.
Key Performance Indicators (KPIs)
* Mortgage File Processing TAT
* File Accuracy & Documentation Quality
* Sanction-to-Disbursement TAT
* Pending File Resolution
* Documentation & Compliance Accuracy
* Coordination with Credit, Legal & Technical Teams
* Disbursement Efficiency
* Team Productivity & Performance
* MIS & Operational Reporting Accuracy
* Customer & Internal Query Resolution
Eligibility Criteria
* Graduate in Finance, Commerce, Management or a related field.
* Relevant experience in Mortgage / Home Loan Operations.
* Strong knowledge of mortgage loan processing and documentation.
* Experience in handling mortgage files from login to disbursement.
* Knowledge of property-related Legal and Technical processes.
* Experience coordinating with Banks / NBFCs and internal lending teams.
* Strong team management and operational coordination skills.
* Excellent follow-up, problem-solving and decision-making abilities.
* Strong attention to detail and process orientation.
Required Skills
* Mortgage / Home Loan Operations
* Mortgage Loan Processing
* Loan Documentation
* File Management
* Legal & Technical Coordination
* Credit Coordination
* Sanction & Disbursement Process
* TAT Management
* Team Management
* MIS & Reporting
* Problem Solving
* Communication & Coordination
* Attention to Detail
Compensation & Benefits
* Salary: Negotiable based on experience and skills
* Performance-Based Growth Opportunities
* Professional Development
* Growth opportunities Opportunities
* Supportive & Professional Work Environment
Why Join Grow Stellar Sales & Distribution Pvt. Ltd.?
* Opportunity to work with a fast-growing financial services organization.
* Exposure to end-to-end Mortgage Operations.
* Professional and growth-oriented work environment.
* Opportunity to lead and manage a dedicated Mortgage Operations team.
* Career advancement and learning opportunities.
* Opportunity to work with leading banks and financial institutions.
Together We Grow, Together We Achieve
📌 Operational Manager (Delhi)
🏢 Grow Stellar Sales and Distribution Private
📍 Delhi
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