We are seeking an experienced and patient-focused Clinic Manager who can seamlessly balance patient counseling with lead management. The ideal candidate will play a key role in guiding patients, improving conversions, and ensuring a smooth and skilled clinic experience.
Key Responsibilities:
Counsel patients for skin and hair treatments based on their concerns and needs
Convert inquiries and leads into consultations and treatment bookings
Manage inbound and outbound calls, including follow-ups and lead nurturing
Clearly explain treatment plans, procedures, and pricing to patients
Maintain accurate patient records and coordinate effectively with doctors and clinic staff
Ensure a seamless patient journey from initial inquiry to post-consultation follow-up




Monitor and improve patient satisfaction and overall clinic experience
Requirements:
3–4 years of experience in patient counseling within a dermatology or cosmetology clinic
Strong communication, interpersonal, and conversion skills
Experience in handling leads, calls, and patient coordination
Basic understanding of skin and hair treatments
Presentable, empathetic, and patient-centric approach
Good to Have:
Prior sales or conversion experience in aesthetic/dermatology clinics
Familiarity with CRM tools or lead management systems
Job Types: Full-time, Permanent

📌 Clinic Manager (New Delhi)
🏢 skinroots
📍 New Delhi